Privacy Policy
Effective Date: July 26, 2026
Welcome to The Medi Express (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.themediexpress.com and use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Full Name
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Email Address
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Phone Number
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Shipping Address
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Billing Address
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Payment Information (processed securely through third-party payment providers)
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Order History
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
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IP Address
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Browser Type
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Device Information
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Operating System
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Pages Visited
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Date and Time of Visit
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Referral Source
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Cookies and Tracking Technologies
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2. How We Use Your Information
We use your information to:
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- Process and deliver your orders.
- Provide customer support.
- Respond to your inquiries.
- Improve our website and services.
- Send order confirmations and shipping updates.
- Send promotional emails and special offers (only if you opt in).
- Prevent fraud and unauthorized activities.
- Comply with legal obligations.
3. Cookies
We use cookies and similar technologies to:
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Remember your preferences.
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Improve website performance.
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Analyze website traffic.
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Personalize your shopping experience.
You can disable cookies through your browser settings; however, some website features may not function properly.
4. Payment Security
We do not store your complete payment card information. Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
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Shipping and logistics partners
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Payment processors
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IT service providers
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Marketing service providers
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Government or legal authorities when required by law
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6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no internet transmission is completely secure.
7. Your Rights
Depending on applicable laws, you may have the right to:
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Access your personal information.
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Correct inaccurate information.
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Delete your personal data.
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Withdraw marketing consent.
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Request a copy of your data.
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Object to certain processing activities.
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Medi Express
Website: www.themediexpress.com
Email: support@themediexpress.com
Phone: +18043935962
Address: Richmond City, Richmond VA 23220